Privacy Policy

How OTS handles information.

This policy explains how Oilfield Tracking Services collects, uses, and protects information related to our website, software platform, services, support, and customer-authorized integrations.

Last updated: May 10, 2026

PRIVACY NOTICE

Last updated May 03, 2022

This privacy notice for Oilfield Tracking Services, LLC ("Company," "we," "us," or "our"), describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:
  • Download and use our mobile application (WaterGo), or any other application of ours that links to this privacy notice.
  • Engage with us in other related ways, including any sales, marketing, or events.
Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at support@oilfieldtrackingservices.com.

SUMMARY OF KEY POINTS

This summary provides key points from our privacy notice, but you can find out more details about any of these topics by using our table of contents below.

What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with Oilfield Tracking Services, LLC and the Services, the choices you make, and the products and features you use.

Do we process any sensitive personal information? We may process sensitive personal information when necessary with your consent or as otherwise permitted by applicable law.

How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.

How do we keep your information safe? We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.

TABLE OF CONTENTS


1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
  • names
  • phone numbers
  • email addresses
  • usernames
  • passwords
  • contact or authentication data
Sensitive Information. When necessary, with your consent or as otherwise permitted by applicable law, we may process sensitive information, including social security numbers or other government identifiers.

Application Data. If you use our application(s), we also may collect geolocation information, mobile device access information, mobile device data, and push notification preferences when you choose to provide access or permission.

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
  • To facilitate account creation and authentication and otherwise manage user accounts.
  • To deliver and facilitate delivery of services to the user.
  • To respond to user inquiries and provide support.
  • To protect our Services and comply with applicable law.

3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share information in specific situations described in this section and/or with service providers that help us operate the Services.
  • Business Transfers. We may share or transfer your information in connection with any merger, sale of company assets, financing, or acquisition.
  • Google Maps Platform APIs. We may share information with certain Google Maps Platform APIs when needed to provide location-based functionality.

4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

We may use cookies and similar tracking technologies, like web beacons and pixels, to access or store information.

5. HOW LONG DO WE KEEP YOUR INFORMATION?

We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information.

6. HOW DO WE KEEP YOUR INFORMATION SAFE?

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. No electronic transmission or storage technology can be guaranteed to be 100% secure.

7. DO WE COLLECT INFORMATION FROM MINORS?

We do not knowingly solicit data from or market to children under 18 years of age.

8. WHAT ARE YOUR PRIVACY RIGHTS?

You may review, change, or terminate your account at any time. Depending on where you are located, applicable law may give you rights to access, correct, delete, object to, or restrict processing of your personal information.

9. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems include a Do-Not-Track feature. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized.

10. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.

Category Examples Collected
A. Identifiers Name, email address, phone number, online identifier, account name, and similar contact details. YES
B. California customer records information Name, contact information, employment information, and related business contact details. YES
G. Geolocation data Device location when needed for application functionality. YES

11. DO WE MAKE UPDATES TO THIS NOTICE?

Yes, we will update this notice as necessary to stay compliant with relevant laws. The updated version will be indicated by an updated revised date and will be effective as soon as it is accessible.

12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may email us at support@oilfieldtrackingservices.com or by post to:
Oilfield Tracking Services, LLC
440 Constance Drive
Warminster, PA 18974
United States

13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. You may submit a request form by clicking here.

Contact

Questions about these terms can be sent to info@oilfieldtrackingservices.com.